Urgent: Amazon Selling Account Under Review (Part 2)

We weren’t suspended yet, but our account was a ticking time bomb and we didn’t know why yet. While I waited for the sun to rise in Seattle so I could talk to the Account Health Support Team, I started digging. I dug through my inbox, my performance notifications, my brain. I knew we were […]

Urgent: Amazon selling account under review

This is not an email subject you EVER want to see in your inbox. This is the email subject I saw Friday morning, September 27th. “Your Amazon selling account is currently under review, and we will be contacting you by phone with more information within 72 hours.” It arrived in the wee hours of the […]

Why do I see an order for $0? Is Amazon giving away my stuff?!

Have you ever checked your sales in the Amazon Seller App and seen an order with a zero dollar amount? You might be asking yourself, “Why does it look like Amazon just gave someone my stuff for FREE?” These are replacement orders. There was a problem and the customer needed another of the same item […]

Stale Inventory Sales Analysis

I just pulled numbers on our sales of stale inventory for the past 30 days. I did it because we don’t like stale inventory. We prefer a fast nickel over a slow dime, so we reprice our stale inventory a little more aggressively than some sellers. Maybe your business model is different but this is […]

Update: The Poshmark Experiment

Have you ever bought or sold on Poshmark? I mentioned a while back that we were experimenting with Poshmark. We set up a good process to check in our returned inventory, open cases requesting reimbursement where appropriate, and started listing our unfulfillable returns on Poshmark – shoes that were returned without the box by Amazon […]

Do you have Stranded Inventory? Use my trick to fix it faster.

Do you have Stranded Inventory? Use my trick to fix it faster. ‍ Is stranded inventory driving you crazy in Amazon? Do you have incomplete listings that need battery info added, and it takes forever to do them one at a time? Here are easy instructions to doctor your Bulk Fix Stranded Inventory template and […]

Can you have all your returns automatically sent back to you?

Can you have all your returns automatically sent back to you? ‍ ‍ A common discussion among Amazon FBA sellers is repackaging services by Amazon. We often hear sellers say, “I would never let Amazon repackage my unfulfillable returns! I have all my returns automatically sent back to me Repackaging is when Amazon repackages items […]